From the first visit to live operation
How we work together
Seven steps, each with a clear outcome. Click a step to see what you get and who we'll need from your company. We agree the price and phases before any work starts.
Click a step to see the details.
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01 First meeting at your premisesWe come to you and listen to what's holding the company back. We look at operations where the work actually gets done.
- What you get
- A short summary of what we saw and a recommended next step
- From you
- the managing director or heads of department
- From us
- a consultant and the developer who will work on the system
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02 Process mappingWe go through the processes with the people who work in them — from order to invoice, in the warehouse and in the field.
- What you get
- A process map and a list of the places where time is lost or errors occur, ranked by importance
- From you
- key people from each department for short interviews
- From us
- an analyst and a developer on site with you
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03 Solution design and quoteWe design the system and split it into phases so that the first results come as soon as possible.
- What you get
- A design broken into phases, with the price and deadline for each phase
- From you
- a decision on the scope of the first phase
- From us
- the design, the quote and answers to your IT team's questions
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04 Building the first phaseWe build the system from proven modules and add what your company in particular needs. We keep showing you what has been added.
- What you get
- A working system on test data and regular demos
- From you
- feedback on the demos, documents and master data
- From us
- development, connections to your systems, testing
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05 Go-liveWe migrate the data, train your people and launch the system without bringing operations to a halt.
- What you get
- The system in live operation, migrated data and trained users
- From you
- time from your people for training and for checking the migrated data
- From us
- data migration, training, support in the first days
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06 Operation and supportWe run the system on our servers, back it up, update it and monitor it. If there's a problem, you know who will get back to you and by when.
- What you get
- Support with response times set in the contract (SLA), backups and monitoring
- From you
- reporting problems via the client portal or by e-mail
- From us
- operation, backups, security updates
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07 Further developmentWe add further phases according to your priorities. The system grows with the company.
- What you get
- New modules and changes in agreed phases
- From you
- priorities for the next period
- From us
- proposed next steps, development, deployment
What we've deployed — October 2026
A selection of changes to our own products and operations. No client names and no details of their systems.
- The website in eight languages — Turkish has been added.
- Two-factor authentication (TOTP) in our desktop applications.
- Document scanning directly from the application.
- Security patches for system packages on the day a vulnerability is published.
- A verified restore test from backup — database and application back within a few minutes.
- Faster new-mail notifications in the applications.