Order management (OMS)
Every order — from the e-shop, the B2B portal and your sales team — in one place, with a clear status.
What companies run into
Orders come in from the e-shop, the B2B portal, by e-mail and via EDI — and someone spends all day retyping and merging them. Every channel has its own rules, the last piece in stock occasionally gets sold twice, and "where is my order?" is answered by ringing round the warehouse.
What we do for you
Every order flows into one place, where it checks itself, reserves its stock and moves on to the warehouse, invoicing and the carrier. We set the rules around your channels and priorities — what happens automatically, and when a person should decide.
- intake and processing of orders from every channel
- order validation
- stock availability checks
- splitting orders across warehouses
- order status tracking
- stock reservations
- cancellations, complaints and returns
- integration with warehouse, invoicing and shipping
What you gain
Your people process orders instead of retyping them. The last piece never sells twice, customers and salespeople see the order status without a single phone call — and you can plug in a new sales channel without hiring more admin staff.
- 01 a single view of orders from all channels
- 02 faster processing and dispatch
- 03 fewer errors when moving data between systems
- 04 fewer customer queries about order status
We're not a vendor that hands over and walks away
We start every project by analysing your real needs and we stay with you. We evolve the system as your company grows — and we deal fairly and personally, not through an impersonal ticketing machine.
Process analysis
We map out what really takes up time and where errors arise. No templates — we work from your operations.
A tailored solution
We assemble the modules and devices that fit your people and their roles — desktop, web, mobile, self-service and handheld terminal.
Long-term development
We run, update and keep developing the system. Support with an SLA, monthly development and clear, fair terms are part of the partnership — with no hidden fees and no surprises.
Related solutions
Modules and devices build on each other — we assemble exactly what your operation needs.
Business management system (ERP)
Quotes, invoicing and finance
Logistics, warehouses and customs processes
B2B platforms and customer portals
Self-service terminals
Let’s talk
Tell us what takes up the most time in your company. The first consultation is free and we reply within 24 hours.